“Freeloaders”

I had an unnerving experience while reading Caitlin Moran’s Times column today about the internet and free culture – namely, I thought she was wrong. Now, obviously, Caitlin Moran isn’t allowed to be wrong about things. It upsets the natural order; it’s like the world has been thrown off its axis. Up is down, black is white, cats are marrying dogs, Toploader were a good band. And so on.

The thrust of the article is the pretty widespread belief that the internet has, in effect, deranged us: it’s led us to expect everything for free, to the point where we refuse to pay for the art and the journalism we used to pay for; and that by letting ourselves become freeloaders, we’re screwing ourselves and our future, because the only people who’ll be left doing art and journalism will be those from wealthy enough backgrounds that they don’t need to worry about being paid. Because, as she says,

…there’s no such thing as a free lunch, and there’s no such thing as a free internet. I liked the old system we used to have – where, if you wanted something, you paid for it.

Now: I am a huge, huge fan of people who create things earning a living from it. I am also a huge, huge fan of giving my money to people who create things I like, or to the corporations that enable them to create – as evidenced by the fact that I’ve spent most of today trying to do just that, even though ITUNES IS A COMPLETE DICK that keeps moaning on about “unkown errors” when ALL I WANT TO DO IS WATCH THE AVENGERS. If I’d pirated it, I’d be on the post-credits sequence by now, but I won’t do that because I believe Joss Whedon deserves nice things in his life. And, crucially, I’m not alone in this – the claim that the internet is busily laying waste the creative industries doesn’t really hold true.

In the article, Caitlin says that “the music industry has shrunk 40 per cent since 1999″, which is something of a zombie statistic. As far as I can tell, it’s traced back to a mis-labeled chart from a report by analysts Bain & Co (Mitt Romney’s old stomping ground). Actually, that’s not the global music industry turnover – it’s the US recorded music industry turnover (as the corrected report now makes clear). Yes, revenues from recorded music alone have declined by about that much, in the US and the UK alike, albeit from a historically unnatural peak – but the music industry as a whole is actually doing pretty bloody well. The industry has only collapsed if you only look at one single form of revenue stream, for the large record companies that were traditionally the gatekeepers for the whole music industry, but aren’t any more.

The idea that, because of the internet, people just want stuff for free and won’t pay for it is simply wrong; as Mike Masnick’s The Sky Is Rising study points out, US household expenditure on entertainment grew by 15% as a proportion of income between 2000 and 2008. The number of actual transactions in the recorded music industry has almost doubled since 2000. People are buying cheaper recorded music, certainly, but it’s hardly evidence that the population has developed a sudden allergy to the act of paying. Despite piracy, the film industry is growing – worldwide box office rose from $26billion in 2006 to $32billion in 2010. Despite piracy, the games industry is exploding – the amount we’ve spent on gaming around the world has more than tripled in the past decade . We haven’t turned into a society of cheapskates – we’re sluicing our money at an ever-increasing rate towards creators.

That’s not to suggest everything’s peachy. Some particular businesses and business models (often based on a historically temporary and somewhat artificial scarcity) have been screwed hard by the newly negligible costs of replicating and transmitting information, and that’s been traumatic for large numbers of people affected by it. But blaming it on people becoming “freeloaders” is not just over-simplifying the issue, it’s untrue and unfair.

The idea that the internet is a big, confusing magnet messing with our moral compass also comes up when she discusses punishing pirates – but again, I’m not sure it’s a fair charge:

When the Government proposed prosecuting illegal downloading, and punishing it with internet disconnection, a lobbying group called FAC (Featured Artists Coalition) campaigned against it – “It would reduce the civil liberties of every one of us in the country.”

But how? How is not having access to the internet, because you have committed a crime there, any different to not having access to, say, a library, because you committed a crime there? The internet isn’t a necessity. It’s wholly thrilling and brilliant and useful – most of the time, I’d rather spend an afternoon there than, say, Bath – but it’s not a right to be able to use it.

Because, for pedantic starters, it isn’t a crime. Because the internet is increasingly central not just to where we have fun, but to where we do all the tedious, necessary bits of our lives – it’s where we work, we bank, we pay our bills, we stay informed. It’s where we live. Because the level of intrusion and surveillance of everybody’s private actions in order to detect supposed pirates, and the knock-on effect for other individuals and businesses, was out of proportion to the problem. Because the standard of proof, and the quality of evidence, involved in “convicting” people for it would not have met any of the standards we demand for just punishment to be served. Because this was an actual policy, not a metaphor, and policy-by-metaphor is a terrible idea. Those who opposed it, by-and-large, weren’t objecting to the metaphor; they were objecting to the actual details of what it meant in the real world, because those are the bits that actually cause harm.

A lot of the article echoes something that Moran said during her book launch at the Bloomsbury Theatre a week or so ago, about her support for The Times’ paywall – helpfully transcribed by my friend Kat. Now, personally, I’m happy to pay The Times a fair amount every month to scramble over their wall, and I have done from the start (after all, that’s how I read the article in the first place). I’m also glad that different news organisations are experimenting with different approaches to not going massively bankrupt. Try ALL the business models!

Moreover, I’m a journalist, and I very much like getting paid for being a journalist. But the thing is, I’ve never once worked for an organisation that actually charged for its journalism – and yet they still paid me, and they still made money (well, mostly). The news industry’s problems are far more complex than “people stopped paying” and “going free online was a bad idea”, and there’s no simple connection between whether you charge for online content and whether you pay your journalists properly. Much like the discussion of the music industry, it seems to elevate a particular business model to the level of a moral absolute – not simply that it’s wrong to take things for free, but it’s also wrong to give things away for free, even if that’s part of your plan to make money.

And it’s that underlying idea – that not charging for some stuff devalues everything – that brings me back to the part of the article which most niggled away at me. Not so much because it’s factually wrong, but because it seems to express an attitude towards culture that makes me feel itchy:

We think that, as soon as something is on the internet, it turns into something else – that it’s not quite real. Things, somehow, don’t count on the internet.

Take, for instance, a song. When is a song not a song? When it’s on the internet. If a song is on a CD, or vinyl, in a shop, we would not hesitate for a moment to pay for it. Put the selfsame song on the internet, though, and millions of people would be steadfast in their conviction that you can simply take it without paying. It’s still exactly the same song you’d pay for on vinyl – written by the same people, who spent the same hours and same money recording it – but press a button, and it’s yours.

I sort of see the point, but it’s a deeply weird way of expressing it: the idea that things are only things if you have paid for them. It yokes together economic value and cultural value and objecthood and claims that they’re all one and the same thing. More importantly, as an example of how the internet makes us lose our minds and act in uniquely strange and immoral ways, it’s completely off target, because there’s nothing unusual or new about the internet in this respect. We’ve always had songs that we haven’t paid for, and we’ve never thought of them as un-songs because of it. The folk song passed down the generations from mother to daughter: not a song? The nagging chorus drifting over from a neighbour’s radio: not a song? The pissed-up pub closing time singalong of a chart hit from back in the day: not a song? The tune in my head that reminds me of that night when I first met that person: not a song? The things people danced to in fields in the early 90s, because someone had turned up with a soundsystem and someone else had turned up with loads of drugs: you know, I’m pretty sure they were songs. The world is full of songs; they’re in the air, all around us, inside us, and I bloody well am steadfast in my conviction that I can simply take them without paying. Because not everything is a transaction, and a world where everything is turned into a transaction is a smaller and greyer and more bitter world than we deserve.

The most interesting things about the DoJ’s Twitter subpoena aren’t about Twitter

Twitter subpoenaOne of the more interesting things about the subpoena served on Twitter by the US Department of Justice, demanding information about the accounts of various people connected to WikiLeaks (which Twitter commendably fought to have unsealed, so they could warn the users and give them a chance to challenge it before handing over any data) is that significant parts of it don’t seem to apply to Twitter at all.

It’s always possible that the DoJ’s subpoena is just incompetently written, or that the DoJ has little understanding of how Twitter works (it certainly seems sloppily put together; Dutch hacker Rop Gonggrijp’s name is spelled wrong; the request specifies a combination of real names and Twitter usernames for no apparent reason; Gonggrijp and Icelandic MP Brigitta Jonsdottir are both named twice, under their real names and usernames.) But it also raises the possibility that it’s a boilerplate request, giving some credence to the widely-floated theory that Twitter isn’t the only recipient of such a subpoena.

The first section asks for, among other account information:

6. means and source of payment for such service (including any credit card or bank account number) and billing records

Twitter, of course, is a free service, so it makes no sense for the DoJ to ask for this non-existent information. Google & Facebook, who WikiLeaks have publicly suggested may have also been subpoena’d, also don’t charge for their basic services (Google of course do offer paid-for Apps for Business accounts) – does this suggest that other sites and services, which do offer paid-for individual accounts, have been targeted?

The second section then asks for:

1. records of user activity for any connections made to or from the Account, including the date, time, length and method of connections, data transfer volume, user name and source and destination Internet Protocol address(es)
2. non-content information associated with the contents of any communication or file stored by or for the account(s), such as the source and destination email addresses and IP addresses

Some people seem to be interpreting “any connections made to or from the Account” as a demand for information on people who follow the Twitter account, but I’m not sure that’s correct – surely that would have been more clearly specified if that was the case? (And would a court have allowed such a wide-ranging request?) And other parts of this section, once again, don’t seem to apply to Twitter at all – “data transfer volume”, “file stored by or for the account”. These make a lot more sense if they’re actually talking about online file storage and sharing – services something like Dropbox, YouSendIt, and so on. (And “destination email addresses” suggests email providers are also likely on the DoJ’s radar.)

As far as I can tell, in Twitter’s case the only non-public information that the DoJ could get from this request would be IP addresses, phone numbers and a record of who users sent direct messages to (from my non-expert reading, this wouldn’t give them the actual content of the DMs – it’s “non-content information” they want). Potentially useful for investigators, certainly, but not exactly smoking gun stuff. Given the nature of the case revolves quite heavily around the transfer of files – something Twitter doesn’t do at all – we should probably be asking email and cloud storage companies what their policies are complying with legal demands for user data.

Twitter versus the Telegraph: you can’t stop the lulz

A fair amount of amusement online today, as the Telegraph decided to embed a Twitterfall in the sidebar of their dedicated page for Wednesday’s budget, showing tweets with budget-related keywords. Of course, it was only a matter of time before someone tested out what they could get onto the page… in this case, it seems to have been my internet pal Joe, who asked the pertinent question:

Telegraph Twitterfall

Very quickly, people caught on, and soon enough the Telegraph’s budget page had a sidebar filled with people making jokes, insulting the Telegraph, doing swears and dropping in various bits of absurdist nonsense (my personal favourite being this.)

Within an hour or so, the Telegraph twigged, and took the Twitterfall down. The general consensus seemed to be that it was an embarrassing cock-up on the Telegraph’s part, a failed attempt to be down with the kids. That side of things was summed up quite well by Josh Millard (aka cortex) in a now-deleted MetaFilter thread:

Totally unmoderated and unfiltered streams of publicly-authored/-editable info is not something you endorse if you’re in the business of presenting filtered and moderated info. It’s not rocket science; this is basic stuff.

Put someone on a queue and approve the interesting/appropriate tweets only. Drop an authentication barrier on your wiki. Give yourself the tools to actually identify and highlight the good and mitigate the crap, from day one, if you want to harness a reactive, self-aware firehose like this.

But, while Josh knows a metric crapload more about moderating web content than me – he’s one of MetaFilter’s superb mods – I’m not sure that’s entirely accurate. Certainly, the Telegraph didn’t fully think it through, but I don’t believe their core problem was one of lack of moderation, but one of inaccurate expectations. Joe put it very well in a series of follow-up tweets (here stripped out of the Twitter format and tarted up a little):

The system/concept works as it should. We are the boneheads. No one at the Telegraph should be in trouble for this. (And by boneheads, I mean glorious, wonderful boneheads.) With every important event in man’s history, there is always someone standing at the back throwing peanuts. Today we are the peanut gallery. Tomorrow we may be the ones on stage. Or, to put it another way: You can’t stop the LULZ.

Sorry Daily Telegraph. I think if you’d ridden that out for another hour, it would actually have been useful. Lessons for co-opters of Social Media: 1) You don’t own the message anymore 2) If people are using it for LULZ then ITS WORKING.

For me, the Telegraph’s major error in this case was that they put the thing up two days before the budget is actually going to be announced. The amount of natural real-time discussion of the budget was therefore minimal; in the absence of anybody saying anything else, it was possible to hijack what was displayed on the Telegraph site almost by accident – this wasn’t a co-ordinated attack in any sense, just a few people idly goofing around. I suspect that the Telegraph had considered and accepted the possibility that someone would say “big shitty balls” on their page; what they didn’t realise was that, absent anything else to discuss, the balls would dominate entirely.

It’s as if Newsnight, in the middle of a piece on Bolivian land reform, suddenly announced “and now we’re going over live to the saloon bar of The Dog & Duck to see what their opinion is” – except the patrons of The Dog & Duck hadn’t been discussing Bolivian land reform, and weren’t told anything about Newsnight’s plans until the moment that they blinkingly realised they were on national television. What would you expect? You might get lucky, and someone who’d read the papers might mutter something about Evo Morales’ significance as the country’s first indigenous leader. But most likely there’d be a bemused pause, followed by nervous laughter, followed by someone shouting “wankers!” and Terry getting his knob out.

That doesn’t mean that nobody in a pub ever has anything insightful to say. It doesn’t mean that broadcasting from a pub is always a terrible idea. It just means that you need to better understand the nuances and uses of real-time conversations, and the locations they take place in. Without a pre-existing conversation, all you have is a silence begging to be filled. You’re practically asking Terry to start waving his bits around.

UPDATE: Yay, it’s back! They seem to be filtering things more carefully this time, although it’s not clear exactly how stringent they’re being, or what method they’re using (and they’re not telling…) Kudos to the Telegraph for sticking with it.

Ada Lovelace Day: everything in moderation

Today is Ada Lovelace Day: a fine idea, instigated by Suw Charman-Anderson and quickly picked up across the web, to honour the all-too-often overlooked women who’ve contributed to science, technology, and our interaction with them. The reasons for this are all too obvious: Suw lays out what triggered the idea here (casual, oblivious sexism in the technology sector); you could look at Kottke’s old post on gender diversity at web conferences; or, frankly, you could just imagine what kind of person you immediately picture in your mind if someone says to you “computer scientist” or “engineer” or “web developer”. I’ll bet that, if they have breasts, chances are they’re of the regrettable man-type.

The idea is that, today, over 1,500 bloggers will write about a woman they respect who works or worked, in some capacity, in the field of technology. I pondered for even longer than the standard prevarication time over who to write about: delve back into history to talk about a pioneering lady of tech (I’m always entranced by the double life of film star and communications technology innovator Hedy Lamarr)? Write about someone I know from the London social media community? Sort-of-cheat, and write about how I respect Suw for starting the pledge in the first place? (I’m sure I won’t be the only one to think of that last one…) In the end, I opted for someone I’ve never met, but whose work I see and value every day.

Jessamyn West is a librarian, a community moderator at MetaFilter, and awesome. I’m not a librarian, so I can’t speak to the exact importance of librarian.net, the website she’s run since 1999 – but I’m given to believe that it’s been an important voice as libraries embrace (or occasionally fail to embrace) the ways of accessing information that go beyond books on shelves. (Wikipedia notes that it’s a “widely read and cited” resource, and that’s good enough for me, because research is hard and that’s why we have librarians.) Jessamyn spends quite a lot of time travelling around teaching people about technology, be it “teaching email to old people” or making cute little videos showing you how to breathe new life into old library computers with Ubuntu. These are all good things.

But it’s Jessamyn’s other day job, helping to run the community over at MetaFilter, that’s the reason I know and admire her. MeFi is a superb example of how to run an online community – run with a gentle but firm touch, open communication and discussion between the moderators and the members, and a clear sense of what makes the site good. Jessamyn has been key to that – the first person Matt Haughey brought on board to help with moderation as the site grew. She was especially influential in establishing, maintaining and implementing the “only helpful answers allowed” rule at AskMetaFilter – a far stricter standard than on the other subsites – which has made it the wonderfully useful resource it is today (“Not Yahoo Answers”, in other words). It always amazes me how Jessamyn (and the other MeFi mods, to be fair) manage to cope with the constant flow of spammers, flameouts, dumb questions, gripes and general nonsense without descending into the shouty rage madness at regular intervals – but manage it they do. It’s a key lesson in how no amount of algorithmic, vote-me-up-vote-me-down community management can substitute for a steady human touch in helping not just individuals, but loosely bonded groups, navigate the complicated mesh of stuff that is the online community experience.

So, yes: Jessamyn, we salute you. In an entirely non-creepy way, though, because you probably get enough of that on MetaTalk.

Annals of Twitter in-jokes, t-shirt edition

Following on from the amusing sight of Twitter’s resident celebrities turning into detectives, verifying or debunking other supposed celebrity accounts by going straight to the source, I was mucking around last night and ended up making this t-shirt design. It proudly proclaims that you have been authenticated as the genuine article by the most prolific and successful fake-hunter of them all – Wossy himself.

Jonathan Ross says that I'm real

Unlike previous designs, this time, I’ve actually bothered to make the t-shirt available from CafePress, on the off chance that it’ll please someone who really likes obscure t-shirt slogans that reference minor internet in-jokes whose topicality has a lifespan of about four days.

Geekier alternatives that I considered were “Jonathan Ross is my OpenID provider” and (thanks to Chris) “Jonathan Ross signs my PGP key”.

The Thing List 2008: A Year In Non-Categorised Stuff

Thing List 08

As is now becoming tragically traditional, here’s my pigeonhole-breaking list of the best Things In General from the past 12 months. As is also traditional, it’s late. If you’re a regular reader, and remember the 2007 and 2005 lists, you’ll know the project by now: every year, the cruel hegemony of categorisation unfairly forces stuff into neat boxes. Iron Man was “a film”. Boing Boing Gadgets was “a blog”. The moment someone did something impressive in a sport was “a sporting moment”. This blog rejects such reductivist notions, and instead celebrates the innate thinginess of things, allowing – say – Will Wright’s Spore to go head-to-head with Billie Piper for the title of Best Budget Italian Restaurant.

So, without further ado, here are the 21 best things of 2008:

21. WALL-E
Made me cry, twice, on both legs of a flight to and from New York. I wasn’t the only one who cried, either: witness this awesome, awesome story from MetaFilter, which could have made this list all by itself. And will also make you cry.

20. Mars Phoenix
“Take care of that beautiful blue marble out there in space, our home planet. I’ll be keeping an eye from here. Space exploration FTW!” was the most moving piece of writing of the year. What I said here pretty much covers it.
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21 signs I don’t want your online marketing pitch

Sloshing round the internet for the past few days has been the amusing ’20 signs’ memette. It was kicked off by Jeffrey Zeldman’s excellent 20 signs you don’t want that web design project. That inspired Chris to put together his hilarious 20 signs you don’t want that social media project, which, in turn, inspired Suw’s 20 signs you don’t want that internal social media project. This got me thinking about it from the other end of things, as a journalist on the recieving end of clueless online marketing approaches.

Most of these are taken from real life, either from my experience or that of others. A few are based on real life, but exaggerated, while one or two are just made up because I thought they’d be funny. There’s a bit of crossover with Chris’s list – in fact, several more of his could have made it on here perfectly happily – but I tried to steer it away from the general territory of “you just have a godawful web strategy”, which would apply to both. I also hasten to point out that this isn’t some big anti-PR rant, just a little bit of mild poking. Some of my best friends work in online marketing, you know.

You’ll notice, as well, that I had to go one better than everyone else, and do 21.

  1. You start your pitch with the words “this story is perfect for you”. Unless your story is about robots fighting giant squid in outer space with lasers (and then having sex), I fear you have not yet achieved perfection. Sorry.
  2. Not only is your pitch nothing to do with any area I write about, it’s nothing to do with any area that anybody in the entire publication writes about. Yes, I wish we regularly ran coverage of developments in scanning electron microscopy. Regrettably, though, at this stage that remains a pipe dream.
  3. Your new video uses exactly the same idea as the one you sent me three months ago, for a completely different product.
  4. Pitch includes the phrases “the new Facebook” or “Facebook for X” (where X is some niche group that nobody cares about, not even the people in the group).
  5. You tell me that your video has been getting “quite a bit of attention on YouTube”. When I click through, it has 239 views.
  6. You refer to your video as “viral” when it hasn’t even been made publicly available yet.
  7. You refer to a single RealAudio file as a “podcast”.
  8. You seem to be emailing me an enormous video file. Although I am a little unclear on this, it appears that you want me to upload it to YouTube for you.
  9. I am required to download a piece of proprietary software nobody has ever heard of just to watch or listen the thing you have done, whatever the fuck it is.
  10. Hasselhoff.
  11. You have spelled the name of the product you are writing about incorrectly in the email title.
  12. Email title is in all caps and takes up four lines in Lotus Fucking Notes.
  13. You are directing my attention to a blog/Twitter account that is just a copied-and-pasted regurgitation of your press releases.
  14. Pitch includes the words “according to a survey conducted by [name of client]“. I know, I know. It is entirely our fault for having faithfully printed those stories every single time in the past. But please, please, let’s stop it. Now.
  15. Your website is a single Flash entity that takes an hour to load, contains no permalinks, and has content that isn’t embeddable or shareable in any way apart from a link pointing to the root URL.
  16. Your website is a single Flash entity that invites me to create my own unique content, but once I’ve created that content the only way I can discover the permalink for the results is by using the “Share this with your friends” button and putting in my own email address.
  17. And you rather pointedly don’t say what you’ll do with all those email addresses you’re gathering.
  18. You have phoned me to tell me about something you’ve put on the web. After about three minutes, we make the astonishing discovery that it’s hard to send links in a voice conversation. “Yes, it’s YouTube dot com slash watch question mark v equals upper-case U lower case p three upper case X…”
  19. Pitch initially came from an anonymous Hotmail account, from someone claiming to be a regular member of the public who just happened to make a funny video, which by complete coincidence just happens to raise awareness of your client. Upon closer examination, email’s originating IP address is the same as your office. You hideous, incompetent, ethics-free, spamming cock.*
  20. Pitch does not appear to be about anything. Leaves the impression that you are just lonely and wanted a chat.
  21. Because I once posted a funny video about an owl, now you think I’m the Owl Correspondent.

*Oh yes, I’ll be writing more about this one. Quite a bit more.

The perils of Twittering for work

As discovered by the author of the channel4news Twitter stream this afternoon:

Channel 4 news Twitter error

On the plus side, they actually got recommendations.

Major advice to take home from this: if you ever plan on sending sexually explicit texts to anyone, make sure they aren’t in your phonebook as “Twinkletoes” or “Twister” or anything else likely to be next to “Twitter”.

(Also, the channel4news Twitter is interesting and entertaining, as is their FactCheck sister service, and such lols as the above in no way detract from that.)

Open Tech 2008 – a quick and unhelpful summary

As Chris has already written about, Saturday saw the return of Open Tech, the British geek conference, after an absence of three years. I went along, hungover like a bastard, and a good time was had by all.

Some quick highlights:

Danny O’Brien (excellent as always) somehow turning the Open Rights Group talk into a revivalist meeting, as Bill Thompson led a movement of those not yet saved to come forward and be baptised (and hand over a tenner). Also, the first half of the talk was conducted entirely in Foundation references, the second half entirely in Doctor Who references. It was all very enjoyable, and a delight to see how well the completely spontaneous idea (ahem) that Open Tech 2005 came up with has progressed. If you care about any of the issues ORG fights on – privacy, e-Voting, freedom of information, copyright reform, and host of others – you should probably go and join them now.

The MySociety guys giving the lowdown on WhatDoTheyKnow?, another great, simple political application that makes submitting FoI requests easy, and automatically publishes any response. It’s a great site, and along with all the other MySociety stuff (the video on TheyWorkForYou, the travel time maps) gives you hope that maybe this world isn’t entirely doomed after all.

The same goes for the guys behind the Power Of Information project, who are actually doing cool things within government to free up data and give it to people to use – it’ll be fascinating to see how ShowUsABetterWay works out, because it’s a potentially brilliant scheme.

The guys from guardian.co.uk, who explained the thinking behind the architecture for the Guardian’s web refit. I’ll not go into detail right now (it’s too late to try channeling Martin Belam) but I was pleased in an entirely egotistical way that a lot of their thoughts were similar to thoughts I’d had. Hurrah. They, of course, have the advantage of actually having done them, rather than just vaguely thinking about them.

Overall, there wasn’t quite the same sense of excitement as there was at previous iterations of the event – no “wow” factor stuff like TheyWorkForYou being unveiled, or Audioscrobbler being explained and me totally failing to get it, and a lot less of the useless-but-fun tech hacking that it had in its NotCon days – but instead there was a sense that things were maturing and actually getting stuff done. Which is good, I think,

People I saw but didn’t have anything sufficiently interesting to say to that would have justified me talking to them: Ben Goldacre, Danny O’Brien, Toms Steinberg and Loosemore, Simon Willison, Rufus Pollack and an awful lot of familiar faces whose names I couldn’t quite place. People I was going to talk to but then couldn’t find: Becky Hogge, who now runs ORG and I went to university with. People who I realise I never actually introduced myself to although I was technically in a conversation with even though I wasn’t saying much: Tom Reynolds. Puzzling conversations about Charlie Stross books with someone who clearly thought I was someone else: 1.

On transparency & kerfuffles

So there’s been this internet brouhaha for the past few days, which isn’t of any real direct interest to you unless you have a reluctant but obsessive fondness for Blog Drama!!! (to which I plead guilty). But I think it does illuminate – or at least confuse in an interesting way – a lot of the problems that people are having adjusting to the still-newish world of mass online publishing, so I’m going to try teasing my thoughts out, as much to legitimise the many hours I wasted reading all the threads on this over the past couple of days as anything else. It’s a hugely overlong brain-dump, more about organising my own thoughts – obviously, I’d appreciate any comments you may have.

In brief, Boing Boing, one of the biggest blogs in the world, and a longstanding voice arguing for openness, honesty and user engagement in the public sphere, at some point decided to delete all their old posts that had linked to or mentioned Violet Blue, a generally tedious sexblogger of whom they had previously been rather fond. As is the way with the internet, somebody eventually noticed, it came to the attention of both Violet Blue herself, and tech gossip blog Valleywag. Things spiralled from there - a huge blog that regularly rails against censorship and secrecy had been caught ‘censoring’ their own site, and despite frequent enquiries from other bloggers and the media, they weren’t saying why. Rex from Fimoculous compared it to the deletion of post which had linked to him, which he speculated was because the BB crew found out he’d written a post slightly critical of them. It made the front page of the LA Times website. A MetaFilter discussion began, and quickly achieved some sort of insane critical mass.
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Quick Eee hack: getting Google Reader to work on the EeePC

One thing I’ve been meaning to blog about but haven’t got round to is my lovely new toy, an Asus EeePC. I bought one partly on a shiny-craving whim, partly because I wanted a genuinely portable computer, and partly because I think the anti-feature-bloat approach that they took with it is something that should be generally encouraged. So I encouraged it, with money.

It’s a really neat little machine, and I’m very, very fond of it – I’ve been using it almost to the complete exclusion of my trusty old ThinkPad, largely from the sheer pleasure of having something that starts up in 25 seconds, shuts down in 12, and doesn’t interrupt what I’m doing every half an hour to nag me about some software update or another.

It does take a little getting used to, however – the keyboard is fine, although I’m still not as quick on it as I am on a regular sized one, and I wonder how well someone who doesn’t have my tiny, childlike fingers would cope. The small screen is also a little odd at first, but by and large works with most things that you need it to – you just need to get used to CTRL-plussing and -minusing a bit more than normal to optimize the font size for the screen. The one site I regularly use that was causing me grief, however, was Google Reader.

The problem essentially is that the main menu (the bit in the upper left with the Home, All Items, etc options) takes up a fixed amount of real-estate, which squeezes the list of your subscriptions – the actual meat and potatoes of the reader – into whatever space is left. Which on the Eee, is precious little. In fact, it only manages to fit in two lines, making it all but useless for looking over your feeds to see what’s new:

Google Reader Eee screenshot 1

Even doing the old CTRL-minus to reduce the text size doesn’t help much – by the time you’ve got a usable number of lines, the text is all but illegible:

Google Reader Eee screenshot 2

The solution, after a bit of monkeying about, turns out to be twofold. Most obviously, F11 gets rid of the taskbar at the bottom of the screen, giving you a fair bit more to play with. The extra help comes from using Greasemonkey, by way of grabbing Lifehacker‘s Better GReader extension. This lets you fiddle about with the look of Google Reader – the option you want to use is the Minimalistic skin, which lets you get rid of the top bar on Google Reader by simply tapping W. The combination of these two gives you plenty of real estate to browse your feeds in, even with the normal chunky text size:

Google Reader Eee screenshot 3

You can, of course, give yourself even more to play with by reducing the text size a bit – it’s still legible with one, or even two, reductions. Not a terribly complex or hard-to-figure out fix, but I couldn’t see it noted down anywhere on a cursory google, so I thought I’d put it here in case anybody else was gnashing their teeth over the issue…

The Excellent Sense of Perspective Award goes to…

Flickr is a popular photo hosting and sharing site. It is really quite good. Users can either have a free account, which has limitations, or pay $25 a year for an unlimited service. A few days ago, Flickr added video hosting to the site, for paid members. This prompted outpourings of absolute rage from the paid users, at the sheer affrontery of the company in giving them an extra service at no added cost. Also, Flickr is owned by Yahoo, which Microsoft is currently trying to buy, although Yahoo is trying quite hard not to be bought by them. This also added to the users’ anger, as they criticised the Flickr staff for working for a company whose parent company might be bought by another company.

The thread in which this all gets shouted about includes this wonderful comment from somebody called “mikeossur”:

This is the new America,

Health care for the rich – only.

Shite software by MS$

1000 year war.

George Bush thinks he is king.

Flickr is a photo site.

As Speak You’re Branes would say: you are a gibbon’s minge.